chapter 7

Managerial leadership and communication

Deciding when meeting is the best forum: consider propose: inform, purposed, instruct; consider audience: how do employees like to receive information, what is the purpose to expected outcome, what should be include to the agenda, who should attend, what is the best settings (type of meeting, seating arrangement, virtual meeting), what is the best timing, what information will we need for the meeting.
Conducting a productive meeting: deciding on the decision-meeting approach, clarifying leader and attendee roles and responsibilities (leader, facilitator, note taker, timekeeper), established meeting ground rules, using common problem-solving approaches, (brainstorming, ranking or rating, logical grouping, six hats tactic, opposition analysis, decision trees, from analysis, force-field analysis, the matrix, frameworks).