Building and leadership high-performing teams
Focusing on team basics: http://intranet.library.arizona.edu/teams/hroe/effectiveness/images/clip_image002.gif
Team work process: creating your team charter: project purpose/goal, team member roles and responsibility, ground rules, communicational protocol: what events will trigger communication with each other, when and what type of contact is better, who will be spokesperson, what information need to be communicated to the team, how should we communicate, to whom do we communicate problems, questions so on; using the action and a work plan; delivering the results; learning from the team experience.
Managing the people side of team: position responsibilities, team experience, expectations, personality, cultural differences.
Types of conflict: analytical (constructive disagreement), task (goal, work process, deliverables), interpersonal (personality, diversity, communication style), roles (leadership, responsibilities, power struggles).
Approaches to handing team conflict: 1 one on one(between themselves), 2 facilitation (involved by facilitator), team.
Team work process: creating your team charter: project purpose/goal, team member roles and responsibility, ground rules, communicational protocol: what events will trigger communication with each other, when and what type of contact is better, who will be spokesperson, what information need to be communicated to the team, how should we communicate, to whom do we communicate problems, questions so on; using the action and a work plan; delivering the results; learning from the team experience.
Managing the people side of team: position responsibilities, team experience, expectations, personality, cultural differences.
Types of conflict: analytical (constructive disagreement), task (goal, work process, deliverables), interpersonal (personality, diversity, communication style), roles (leadership, responsibilities, power struggles).
Approaches to handing team conflict: 1 one on one(between themselves), 2 facilitation (involved by facilitator), team.
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